Quality Assurance Engineering Manager
6 days ago
Our mission at Asurion is to provide quality and customer satisfaction.
The SQA Analyst is responsible for leading all aspects of application and functional testing activities for a given effort. This involves defining, developing, and maintaining test plans and test cases, as well as working on automation scripts in accordance with project requirements. The analyst will also assist the project team with high-level design and integration considerations.
Key Responsibilities:
- Develops a thorough test plan and executes tests using identified test scenarios.
- Ensures test scripts align with business requirements and functional specifications.
- Documents test results, including issues and deviations, in a clear and organized manner throughout the testing lifecycle.
- Leads and motivates team members to achieve goals and objectives.
- Supports after-hours tasks as required by the department's scope and deliverable timelines.
- Delivers exceptional customer satisfaction and quality customer service within Asurion for clients and other departments.
- Escalates issues to the Manager and/or Sr. manager in a timely and appropriate manner.
- Develops and maintains new automated test suites for regression testing and upfront automation for relevant projects or products.
- Maintains and executes functional tests using automation tools and reports results using defined processes and resources.
- Manages the development lifecycle in Azure DevOps, adhering to best practices and processes.
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