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Digital Transformation Specialist

2 weeks ago


Manila, National Capital Region, Philippines Cebu Pacific Air Full time

At Cebu Pacific, we're at the forefront of innovation, leveraging agile technology and data-driven insights to drive customer and operational excellence. As a Digital Transformation Specialist, you'll shape the future of air travel by developing cutting-edge digital products, harnessing analytics, and driving impactful projects that enhance passenger experiences and streamline operations.

We don't just build technology; we create experiences that inspire and redefine the future of travel. Join our team as a Product Development Leader and let your expertise take flight in the ever-evolving field of Digital.

About the Role:

  1. Define product plans and iterations, communicating them to scrum teams.
  2. Gather business requirements from various teams, such as Ancillary, Marketing, Revenue Management, Pricing, Treasury, and IT.
  3. Understand customer needs through surveys, complaints, market research, user research, and analytics to improve the digital customer experience.
  4. Collaborate with UX/UI Teams and Product Managers to drive user experience improvements and digital transformation.
  5. Work with Solutions and Technical Architects, Lead Developers, Scrum Masters, and Project Managers to design and deliver new features and enhancements.

Requirements:

  1. Bachelor's degree in Business, Computer Science, Information Systems, or related field.
  2. 3-4 years of experience in digital product management or similar.
  3. In-depth knowledge of Agile principles and usability, with backgrounds in Product Management and Design Thinking a plus.

Why Choose Us:

  1. We're the first Great Place to Work certified airline in Southeast Asia.
  2. Recognized as Best Employer Brand on LinkedIn for two consecutive years.
  3. A forward-thinking team that values innovation and continuous improvement.
  4. Play a key role in nurturing talents that drive our success.
  5. Accelerate your career with extensive learning programs and leadership development initiatives under Ceb U.
  6. Enjoy unique employee perks like free travel for you and your family, expanded coverage for partners, and comprehensive healthcare.