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Customer Support Representative

2 weeks ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time
Company Overview:

J-K Network Services has been a pioneer in the Philippines for over 30 years, providing top-notch services to business and institutional clients across various markets. Our team is dedicated to delivering exceptional customer experiences.

Salary and Benefits:

We offer a competitive salary range of Php30,000 - Php40,000 (negotiable) and an attractive benefits package including HMO with 2 dependents, Retirement Plan, Medical Reimbursement, Insurance Coverage, and 30 leave credits per year.

Job Description:

As a Customer Service Agent, you will be accountable for providing outstanding customer care and customizing solutions for esteemed clients of commercial banking. You will work closely with stakeholders to address client issues and ensure prompt maintenance and servicing across multiple commercial banking product categories.

Required Skills and Qualifications:

To succeed in this role, you should have at least 2-3 years Call Center experience, be amenable to work in a shifting schedule, and possess excellent communication and problem-solving skills.

Benefits and Perks:

In addition to the comprehensive benefits package, we offer a hybrid work setup after training, allowing you to balance work and personal life effectively.