Leadership Development Manager

2 weeks ago


Pasig, National Capital Region, Philippines Fpsinc Full time

**Our Mission:**

To create conditions within which people can thrive.

We are seeking a talented Leadership Development Manager to join our team at Fpsinc. As a key member of our management team, you will play a vital role in developing and implementing leadership development programs.

You will be responsible for analyzing trends, establishing goals, and ensuring staff members are achieving desired service levels.

**Key Responsibilities:**

  • Develop and implement leadership development programs.
  • Analyze data to identify areas for improvement.
  • Collaborate with internal stakeholders to achieve business objectives.
  • Coach and mentor team members to enhance their skills and knowledge.

**Requirements:**

  • Minimum 2-3 years of supervisory experience in a BPO/call center environment.
  • Proven track record of leading high-performing teams.
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and meet deadlines.


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