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Banking Service Representative

2 weeks ago


Makati City, National Capital Region, Philippines City Savings Bank Full time

Job Description:

This full-time role plays a vital part in delivering exceptional service to valued clients at City Savings Bank. As a customer-facing representative, you will provide personalized support and guidance to meet diverse financial needs.

  • Deliver outstanding customer service by actively listening to inquiries and concerns, offering tailored solutions

  • Process banking transactions including deposits, withdrawals, and account maintenance with accuracy

  • Assist customers with account openings, loan applications, and other banking services

  • Maintain accurate records of all customer interactions and transactions

  • Stay informed about the bank's products, services, and policies to effectively address customer needs

  • Collaborate with the branch team to achieve sales and service targets

Requirements:

  • College graduate of any business course or equivalent experience

  • Superior customer service orientation with excellent interpersonal skills

  • Good oral and written communication skills with proficiency in English

  • Preferably fresh graduates seeking to start their career in the banking industry