Digital Banking Project Manager

7 days ago


Quezon City, National Capital Region, Philippines GoTyme Full time
Join Our Team

We're GoTyme, a pioneering digital bank on a mission to revolutionize financial services in the Philippines. Our team is comprised of passionate professionals who share a common goal: to empower Filipinos to achieve financial freedom. If you're driven by innovation and excellence, we'd love to hear from you

The Position

This role will play a key part in shaping the future of digital banking in the Philippines. As a Payment Operations Specialist, you'll be responsible for driving the execution and operationalization of Payment products across various teams. Your expertise will help us deliver exceptional customer experiences and drive business growth.

Key responsibilities include:

  1. Ensuring daily payment transactions processing accuracy and timeliness.
  2. Collaborating with cross-functional teams to identify and prioritize projects that meet business objectives.
  3. Developing and implementing process improvements to enhance customer experience and drive business growth.
  4. Monitoring customer complaint tickets and ensuring timely resolution.
  5. Building alliances and partnerships with other organizations to drive business growth.
  6. Preparing regular reports and presentations for leadership audiences.


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