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Health Insurance Claims Examiner

1 week ago

Makati City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

At Manulife Insurance Malaysia, we are committed to providing excellent service to our customers. As a Senior Health Claims Analyst, you will play a critical role in ensuring that our customers receive fair and timely settlements for their claims.

The primary responsibility of this role is to review and assess health insurance claims, determining the eligibility of benefits based on submitted documents and policy provisions. You will work closely with our team to ensure that claims are processed efficiently and effectively, adhering to regulatory requirements and company policies.

This position requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. You will be responsible for maintaining accurate records of claims, communicating with customers and stakeholders, and escalating complex issues to senior management.

To succeed in this role, you will need at least three years' experience in life and health claims processing, insurance, or a related field. A Bachelor's degree in healthcare administration, business, or a related field is preferred. Industry certifications or exams passed (FLMI, etc.) are also highly valued.

We offer a competitive salary and benefits package, as well as opportunities for growth and professional development. If you are passionate about delivering exceptional customer service and have a strong background in health insurance claims, we encourage you to apply for this exciting opportunity.