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Phone Agent for Life Insurance Policies

2 weeks ago

Manila, National Capital Region, Philippines NTT DATA, Inc. Full time
Key Responsibilities
  • Provide front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.
  • Ensure customer satisfaction and strive to meet service standards.
  • Communicate effectively and professionally with both internal and external customers to resolve questions and issues.

Your day-to-day activities may include handling multiple calls simultaneously, navigating through various software tools, and collaborating with colleagues to address any service-related concerns. If you have a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.