Senior Contract Operations Specialist
2 weeks ago
About the Role
Nityo Infotech is seeking a highly skilled Senior Contract Operations Specialist to join our team. In this critical role, you will be responsible for managing the entire contract life-cycle, from initiation to post-contract maintenance.
Key Responsibilities
- Contract Management: Assist IT requesters with all aspects of contract management, including initiation, execution, and post-contract maintenance.
- Apttus Administration: Utilize Apttus to create and maintain accurate legal records, input contract details, generate NDAs, CSAs, and other legal documents.
- Timely Response: Respond promptly to inquiries or concerns, addressing them within specified SLAs.
- Monthly Reporting: Compile and report on monthly key performance indicators (KPIs) related to SLAs for contract activities.
- Pipeline Management: Monitor and manage the IT Contracts Pipeline using SmartSheet, ensuring IT requesters are notified of key deals coming up for renewal.
- Troubleshooting: Identify and resolve issues during the contract process, collaborating with stakeholders to address discrepancies.
- Purchase Requisition: Assist IT requesters in navigating the purchase requisition process using Coupa and SharePoint.
- Data Analysis: Utilize Excel for data manipulation and filtering for reporting and analysis purposes.
Requirements
- Bachelor's degree in Business Administration, Legal Studies, or a related field.
- Proven experience in contract operations, management, or a similar role.
- Strong client-service orientation with the ability to prioritize and manage multiple tasks.
- Excellent organizational skills and attention to detail.
- Proficiency in Apttus or similar contract management systems.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Excel, Coupa, and SmartSheet.
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