Customer Service Representative with Expertise
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Neksjob Corporation.
About the RoleThis is a full-time position that requires excellent communication and interpersonal skills, as you will be interacting with customers via various channels. Your primary responsibility will be to provide top-notch customer service by addressing their queries and concerns in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries and resolve issues in a courteous and efficient manner
- Utilize strong communication and problem-solving skills to de-escalate conflicts and turn negative experiences into positive ones
- Work closely with internal teams to ensure seamless customer experience
- Bachelor's degree or equivalent work experience
- At least 6 months of customer service experience, preferably in a call center environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Knowledge of MS Office and internet browsing
We offer a competitive salary range of $40,000 - $60,000 per annum, based on experience. In addition to a comprehensive benefits package, you will have opportunities for career growth and development within our dynamic organization.
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