Customer Service Representative with Expertise

2 weeks ago


Manila, National Capital Region, Philippines Neksjob Corporation Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Neksjob Corporation.

About the Role

This is a full-time position that requires excellent communication and interpersonal skills, as you will be interacting with customers via various channels. Your primary responsibility will be to provide top-notch customer service by addressing their queries and concerns in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a courteous and efficient manner
  • Utilize strong communication and problem-solving skills to de-escalate conflicts and turn negative experiences into positive ones
  • Work closely with internal teams to ensure seamless customer experience
Requirements
  • Bachelor's degree or equivalent work experience
  • At least 6 months of customer service experience, preferably in a call center environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Knowledge of MS Office and internet browsing
What We Offer

We offer a competitive salary range of $40,000 - $60,000 per annum, based on experience. In addition to a comprehensive benefits package, you will have opportunities for career growth and development within our dynamic organization.



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