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Customer Support Team Leader
2 weeks ago
At Livelyhood Enterprises Corporation, we are seeking a skilled Customer Support Team Leader to join our team.
Job DescriptionWe offer a competitive salary and a comprehensive benefits package.
The Customer Support Team Leader will be responsible for overseeing the daily operations of the support team, ensuring efficient handling of customer inquiries, issues, and escalations. Key responsibilities include:
- Providing Strong Leadership
- Developing and Implementing Customer Support Policies
- Coaching and Developing Team Members
- Analyzing Customer Service Trends
We require a Bachelor's degree in Business Administration or a related field, as well as experience in customer service. The ideal candidate will possess excellent leadership and organizational skills, strong communication and problem-solving abilities, and proficiency in Microsoft Office Suite.
BenefitsOur company offers a range of benefits, including flexible hours, 13th month pay, maternity and paternity leave, sick leave, and vacation leave. We also provide opportunities for professional development and career growth.
