IT Systems Specialist

6 days ago


Mandaluyong City, National Capital Region, Philippines CXC Full time

CXC is a leading company in the Philippines, committed to delivering exceptional services. As an IT Operations Engineer on our Tech Team, you will play a crucial role in ensuring the smooth operation of our critical applications.

Key Responsibilities
  • Coordinate incident management and troubleshooting problems to minimize downtime
  • Conduct root cause analysis and support system improvements for optimal performance
  • Provide L2 support for application issues and collaborate with resolver groups for L3 support
  • Monitor system performance and identify problem areas for proactive issue resolution
Required Skills and Qualifications
  • Expertise in PeopleSoft administration and PeopleTools support
  • Infrastructure support for Windows and Linux servers
  • Experience with PeopleTools and application upgrades, PUM upgrades, and PeopleSoft application migrations
  • WebLogic support and certificate management skills
  • Familiarity with Phire Migration tool
  • Proficiency in Austosys Workload Automation
  • PeopleSoft Database Administration experience with performance monitoring and index rebuilds
  • Previous experience in application migration support


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