Head of Restaurant Operations Technology

3 days ago


Manila, National Capital Region, Philippines HRTX Full time

**About the Role:**

HRTX is seeking an experienced Restaurant Management Systems Head to join our team. As a key member of our operations team, you will be responsible for overseeing the technology systems and processes within restaurant operations.

**Key Responsibilities:**

  1. Implement and maintain restaurant systems to optimize operational efficiency and enhance customer satisfaction.
  2. Collaborate with cross-functional teams to develop strategies for system enhancements and upgrades.
  3. Design and deploy efficient service systems to streamline product delivery and improve overall performance.
  4. Manage vendor relationships and contracts, ensuring timely issue resolution and support.
  5. Develop and enforce policies and procedures for system usage, security, and data integrity.

**Requirements:**

  • 7+ years of experience in restaurant management systems, with expertise in Controllable Cost/Labor Management, Shift Management, Inventory Management, Cash and Fixed Asset Control, Store and Layout Facilities, and Store Diagnostics.
  • At least 5 years of managerial experience, leading a team of at least three direct reports.
  • Strong project management skills, with the ability to lead cross-functional teams and manage multiple projects simultaneously.


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