Enterprise Implementation Specialist

8 hours ago


Province of Palawan, Mimaropa, Philippines beBeeImplementation Full time $70,000 - $89,000

About Us

We are a global company dedicated to delivering world-class client experiences while creating access to dignified, meaningful work in communities around the world.

  • Our team is united by our desire to connect diverse people with common values for positive impact.
  • We employ over 1,000 team members across five countries and aim to grow to 5,000 people by expanding our services.
Key Responsibilities
  1. Collaborate with project managers to create and maintain project schedules, task lists, and timelines.
  2. Assist in developing project plans, objectives, deliverables, and resource allocation.
  3. Partner with clients' technical sponsors on configuration and testing.
  4. Guide clients through the onboarding process, ensuring a clear understanding of system capabilities and functionalities.
  5. Complete technical setup of workflows including integrating social media accounts, websites, and email providers with our platform.
  6. Maintain updated and accurate configuration workbook templates and documentation of configuration settings for customers.
  7. Proactively identify implementation risks and mitigate them effectively and efficiently.
  8. Tailor and facilitate User Acceptance Testing (UAT) specific to customer configuration.
  9. Support customer success plans by assisting in product and phased rollouts, supporting value-driven conversations with the customer to increase adoption, and introducing new product functionality that will deliver results.
  10. Create and maintain detailed documentation related to client configurations, customizations, and training materials.
Requirements
  • Curious and authentic individuals who share our values.
  • Excellent communication skills, both written and verbal.
  • Background and interest in B2B Enterprise SaaS Implementation and HR domain experience.
  • Proficiency in configuring and customizing platforms.
  • Organization and efficiency in time management and an ability to juggle many ongoing initiatives with ease.
  • Strong organizational and time management skills with the ability to manage multiple projects.
  • Proficiency in data analysis and process/operations improvement.
  • Detail-oriented with a proactive approach to problem-solving.
  • Ability to work collaboratively within a team and adapt to changing project requirements.


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