Career Opportunities for Aspiring Professionals

13 hours ago


Quezon City, National Capital Region, Philippines Caldwell Full time

Welcome to Caldwell, where we offer a dynamic work environment that fosters growth and development. We are seeking highly motivated individuals who are eager to kick-start their careers with us.

Competitive Compensation

We provide a competitive salary package that reflects our commitment to rewarding our employees' hard work and dedication. Our compensation structure is designed to ensure that you feel valued and appreciated for your contributions.

In addition to our competitive salary, we also offer a range of benefits that cater to different needs and preferences. These include:

  • HMO Benefits - Enjoy comprehensive medical coverage for yourself and your loved ones, including two free beneficiaries from day one.
  • Shift Schedule Flexibility - Work at a time that suits you best, whether it's during the day, mid-shift, or night shift.
  • Pioneer, Non-Voice, and Easy Accounts Available - Take on new challenges and opportunities for growth with our diverse range of accounts.
  • Free Coffee and Biscuits in the Office - Fuel your productivity and creativity with complimentary refreshments throughout the day.
  • Retirement and Life Insurance for Qualified Staff - Plan for your future with our comprehensive insurance packages.
  • Incentives and Signing Bonuses - Receive rewards and recognition for your outstanding performance and contributions.
Job Responsibilities

As a member of our team, you will be expected to:

  • Follow established standard operations and procedures.
  • Recognize and escalate priority problems in accordance with client standards.
  • Ensure one call resolution, prioritizing customer satisfaction above all else.
  • Perform basic troubleshooting when necessary.
Qualifications

To succeed in this role, you should possess:

  • A high school diploma or equivalent (old curriculum) or an ALS graduate degree.
  • Excellent phone etiquette and verbal, written, and interpersonal skills.
  • The ability to multitask, organize, and prioritize work effectively.


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