Financial Recovery Officer

1 week ago


Pasay, National Capital Region, Philippines Metrobank Full time
Job Overview

The Credit Collection Specialist is responsible for collecting and resolving outstanding debts within the company's defined parameters. This involves conducting thorough investigations, negotiating repayment terms, and escalating cases to senior management when necessary.

As a specialist in this field, you will have a deep understanding of financial regulations and industry best practices. You will be expected to maintain accurate records, communicate effectively with clients, and stay up-to-date with changing laws and regulations.

Main Responsibilities:
  1. Perform debt collection activities for Front End (0-29 days) past due accounts
  2. Collaborate with internal teams to resolve customer complaints and disputes
  3. Develop and implement effective strategies to minimize risk and credit losses
  4. Maintain accurate records and reports to ensure compliance with regulatory requirements
Requirements:
  1. Bachelor's degree in Business Administration or related field
  2. At least 2 years of experience in credit collection or a related field
  3. Excellent communication and negotiation skills
  4. Strong analytical and problem-solving abilities


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