Customer Service Representative Position
3 weeks ago
Job Title: Fresh Graduate
Job Summary: We are seeking highly motivated and customer-focused individuals to join our team as Call Center Agents. In this role, you will be responsible for managing customer inquiries, resolving issues, and providing product/service information.
Key Responsibilities:
- Handle customer complaints and provide appropriate solutions.
- Process customer requests for account changes, upgrades, downgrades, cancellations, and refunds.
- Stay informed about product updates, new features, and promotions to effectively communicate these to customers.
- Adhere to all company policies and procedures, including call handling guidelines, privacy policies, and quality standards.
What We Offer:
- Competitive Salary: Up to 25k Pay
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits
About Us: Sapient Global Philippines is a leading provider of customer service solutions. We pride ourselves on delivering exceptional customer experiences and providing opportunities for career growth and development.
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