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Process Improvement Analyst

2 weeks ago

Quezon City, National Capital Region, Philippines Genpact Full time
Job Summary

Genpact is seeking a talented Process Developer to join our insurance operations team, where you will drive business outcomes by developing and implementing process improvements.

About the Team
  • You will work closely with a team of experienced professionals who share your passion for process improvement and customer excellence.
  • Collaborate with cross-functional teams to design and implement new processes, ensuring seamless execution and minimal disruption to our operations.
  • Develop and maintain in-depth knowledge of our insurance products and services, as well as industry trends and best practices.
Requirements
  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • Minimum 2 years of experience in a customer service or operations role, preferably in the insurance industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, stakeholders, and clients.