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System Administration Professional

1 week ago

Taguig, National Capital Region, Philippines SNSoft Technology Inc Full time

The role involves maintaining and troubleshooting technical issues related to IT infrastructure at SNSoft Technology Inc.

About the Job

The System Administration Professional will ensure optimal system performance by diagnosing and resolving technical issues. Strong problem-solving skills, knowledge of operating systems (Windows, macOS, Linux), cloud computing, scripting, and automation are required.

Responsibilities:

  • Hardware Knowledge:
  • Understanding computer components (CPU, RAM, hard drives, etc.).
  • Ability to diagnose and troubleshoot hardware issues.
  • Experience with hardware installation and upgrades.
  • Peripheral device knowledge (printers, scanners, etc.).
  • Software Proficiency:
  • Operating systems (Windows, macOS, Linux): Installation, configuration, and troubleshooting.
  • Application software: Understanding common applications and their functionality.
  • Software installation, updates, and compatibility.
  • Networking Skills:
  • Understanding network protocols (TCP/IP, DNS, DHCP).
  • Troubleshooting network connectivity issues.
  • Knowledge of LAN/WAN concepts.
  • Familiarity with network devices (routers, switches, firewalls).
  • Wifi and wireless networking knowledge.
  • Troubleshooting and Diagnostics:
  • Strong analytical and problem-solving skills.
  • Ability to diagnose and resolve technical issues efficiently.
  • Experience using diagnostic tools and techniques.
  • Ability to read and interpret system logs.
  • Security Fundamentals:
  • Understanding of basic security concepts (firewalls, antivirus, malware).
  • Knowledge of security best practices.
  • Awareness of common security threats.
  • Cloud Computing:
  • Understanding of cloud services and concepts.
  • Basic cloud security knowledge.
  • Scripting and Automation:
  • Basic programming skills (e.g., Javascript, Python) for automating tasks.
  • Experience with automation tools.
  • Database Management:
  • Basic database knowledge.
  • Mobile Device Management:
  • Understanding of mobile operating systems (iOS, Android).
  • Ability to troubleshoot mobile device issues.

Related Skills

  • Documentation:
  • Ability to create clear and concise documentation.
  • Maintaining accurate records of issues and resolutions.
  • Customer Service:
  • Excellent communication and interpersonal skills.
  • Ability to explain technical concepts to non-technical users.
  • Patience and empathy.