Service Delivery Manager

2 weeks ago


Taguig, National Capital Region, Philippines Go-Get Data Consultancy Full time

Job Title: Service Delivery Manager

We are seeking an experienced Service Delivery Manager to join our team at Go-Get Data Consultancy. The successful candidate will be responsible for managing the delivery of our customer service operations and ensuring that they meet the highest standards of quality and efficiency.

About the Role

The ideal candidate will have a strong background in customer service and operations management. You will be responsible for developing and implementing strategies to improve the quality and efficiency of our customer service operations.

Your primary responsibility will be to manage a team of customer service representatives and ensure that they are equipped with the necessary skills and knowledge to provide exceptional customer service.

  • You will develop and implement strategies to improve the quality and efficiency of our customer service operations.
  • You will manage a team of customer service representatives and provide guidance and support as needed.
  • You will analyze customer issues and resolve them in a timely and effective manner.
Key Responsibilities
  • Develop and implement strategies to improve the quality and efficiency of our customer service operations.
  • Manage a team of customer service representatives and provide guidance and support as needed.
  • Analyze customer issues and resolve them in a timely and effective manner.


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