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Client Advocacy Specialist

3 weeks ago

Manila, National Capital Region, Philippines PST Full time

PST is looking for a dedicated Client Advocacy Specialist to champion the voice of our clients within the organization. As a trusted advisor, you will collaborate with internal teams to drive product improvements and enhancements, ensuring that our solutions meet the evolving needs of our clients.

You will play a critical role in analyzing client usage and performance metrics, identifying opportunities for optimization, upselling, and cross-selling additional solutions or services. Your expertise in trade management and compliance will be invaluable in providing tailored recommendations to our clients.

To succeed in this role, you must have a strong understanding of industry trends, regulatory changes, and best practices in customs compliance and trade management. Excellent communication and interpersonal skills are also essential for building rapport and establishing trust with clients.

PST offers a collaborative and dynamic environment, where you will have the opportunity to make a meaningful impact on our clients' success and drive business growth for our organization.