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Healthcare Customer Service Representative

3 weeks ago


Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

At EXL Service Philippines, Inc., we are seeking a skilled Healthcare Customer Service Representative to join our team.

About the Role:

We are looking for an individual who can provide excellent customer service by focusing on providing a great experience. This includes answering calls and inquiries of customers in accordance with standard policies and procedures.

Main Responsibilities:

  • Interact with customers to provide them with information and assistance they need on our client's products and services over the phone.
  • Provide strong customer orientation skills to deliver a positive experience.

Requirements:

  • Completed 2 years in College (with no back subjects).
  • At least 1 year experience in International Voice Account.
  • Good English communication skills.

What We Offer:

  • Competitive Compensation Package with Retention Program Incentives.
  • In-house training.
  • DAY 1 HMO Coverage.
  • Dental coverage for employees.
  • Personal development programs.
  • Meal and other allowances.