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Healthcare Operations Lead

2 weeks ago

Manila, National Capital Region, Philippines GGIS Services Full time

We are seeking an experienced Operations Manager to oversee and manage operations for a healthcare account in a BPO setting. As a key member of our team, you will be responsible for ensuring smooth workflow and adherence to quality standards.

Key Responsibilities:
  • Manage and oversee the daily operations of the healthcare account.
  • Lead, train, and develop a high-performing team.
  • Collaborate with internal teams to implement strategies and meet business goals.
  • Handle client relations and ensure customer satisfaction.
Qualifications:
  • Must have solid experience as an Operations Manager in a healthcare account in BPO.
  • Strong leadership and management skills.
  • Excellent communication and problem-solving abilities.