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TASQ Staffing Solutions Representative

2 weeks ago

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We are seeking a talented Ayala Avenue Customer Support Specialist to join our team at TASQ Staffing Solutions. This exciting role offers an ideal opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.

About the Role:
  • This position is located at our Ayala Avenue office in Makati.
  • You will be responsible for responding to customer inquiries and resolving their concerns in a timely and professional manner.
  • Your primary focus will be on building strong relationships with customers and providing personalized support to meet their needs.
Key Responsibilities:
  • Respond to customer inquiries via phone, email, or other communication channels.
  • Escalate complex issues to internal teams for prompt resolution.
  • Maintain accurate records of customer interactions and update knowledge bases accordingly.
  • Collaborate with colleagues to enhance processes and products.
Benefits Package:
  • Paid training and development opportunities.
  • HMO benefits available after a short period.
  • Work arrangement subsidy of ₱1,000 (prorated based on attendance).
  • 20 paid time-off leaves per year.
  • Government contributions to your benefits package.
  • Night differential of 10%.
  • Paid overtime opportunities.
  • An internal point system offering rewards like free coffee and meals.