Digital Experience Director
3 days ago
TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies.
We help our clients represent, protect and grow their brands by leveraging a cloud-based infrastructure and serving the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
Our People First culture has enabled us to expand our workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries.
The Role of a Workforce ManagerA Workforce Manager at TaskUs is responsible for supervising the Operational and fiscal activities of the Workforce Management team. This involves ensuring accuracy of billing processes and procedures for all clients within the site.
As a seasoned leader, you will identify and report on account profitability opportunities and recommend strategies to improve campaign processes. You will be held accountable for schedule adherence, service level, absenteeism, and other applicable service and efficiency metrics.
You will forecast and prepare for voice and non-voice volume, monitor seat occupancy, average handle time and other factors to measure campaign performance.
Your work will closely involve stakeholders and clients to resolve manpower staffing and scheduling concerns.
- Ability to manage multiple, complex, ongoing tasks and projects.
- High attention to detail and a strong desire to optimize procedures and processes.
- Proficient in statistical analysis and possesses good computer and software skills.
- Working knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), or the ability to learn technology very quickly.
- Knowledge in Capacity planning and Forecasting; knowledge in Google Suites is a plus
We are looking for someone with strong verbal and written communication skills, a high achiever and self-starter, with a 'people first' leadership and coaching style.
-
Digital Art Director
3 days ago
San Fernando, Central Luzon, Philippines JOBS360 Full timeAbout Our Values: At JOBS360, we value creativity, collaboration, and innovation, and are passionate about creating a work environment that inspires our team members to excel.Our Approach: We take a customer-centric approach to everything we do, from designing and producing high-quality visual content to collaborating with cross-functional teams to develop...
-
Digital Experience Specialist
2 days ago
San Fernando, Central Luzon, Philippines Mass Markets Full timeCompany OverviewAt Mass Markets, we strive to deliver exceptional digital experiences that captivate audiences and drive business growth. With a commitment to excellence and innovation, we have established ourselves as a trusted partner in the industry.We are seeking a talented Website Developer to join our team. As a key member of our development team, you...
-
Banking Vertical Director
2 days ago
San Fernando, Central Luzon, Philippines Sutherland Full timeAs a Process Excellence and Digital Transformation Director at Sutherland, you will be responsible for leading our efforts to drive process improvements and digital transformations in the Banking and Financial Services Vertical. This is an exciting opportunity to make a real impact on our business and help us achieve our goals.Key Skills and...
-
Marketing Operations Director
3 days ago
San Fernando, Central Luzon, Philippines Cloudstaff Philippines Inc. Full timeAbout the RoleWe are seeking a highly experienced marketing professional to join our team as a Marketing Operations Director. As a key member of our marketing department, you will be responsible for developing and executing digital marketing strategies that drive business growth, enhance customer experience, and optimize sales performance.Main...
-
Digital Process Excellence Director
2 days ago
San Fernando, Central Luzon, Philippines Sutherland Full timeAbout the RoleThe Process Excellence & Digital Transformation Leader will be responsible for developing and implementing strategic plans to improve operational efficiency, reduce costs, and enhance customer satisfaction. This will involve working closely with cross-functional teams to identify areas for improvement, design and implement solutions, and...
-
Digital Marketing Director
2 days ago
San Fernando, Central Luzon, Philippines Mass Markets Full timeAbout the RoleAt Mass Markets, we are seeking a skilled Digital Marketing Manager to join our dynamic team. As a key member of our marketing department, you will be responsible for executing digital campaigns across various channels, ensuring alignment with regional growth strategies and business objectives.The ideal candidate will have a passion for...
-
Finance Director Leader
47 minutes ago
San Fernando, Central Luzon, Philippines Hann Resorts Full timeWe are looking for a highly motivated Finance Director Leader to join our team at Hann Resorts.About the Job:The Finance Director Leader will play a crucial role in managing all controllership functions in the areas of Casino Cage Operations and Casino Accounting, Audit and Transaction Services. This includes developing strategies to mitigate operational,...
-
Digital Product Experience Manager
6 hours ago
San Fernando, Central Luzon, Philippines Axesscom Philippines, Inc. Full time**Your Role**As a UI/UX Developer at Axesscom Philippines, Inc., you will play a key role in shaping the user experience of our digital products.You will work closely with the development team to integrate your designs with backend systems and participate in agile sprints to provide design insights during planning and review sessions.Responsibilities:Design...
-
Digital Marketing Specialist
23 hours ago
San Fernando, Central Luzon, Philippines Kings Empire Corporation Full timeJob Title: Digital Marketing SpecialistWe are looking for a Digital Marketing Specialist to join our marketing team at Kings Empire Corporation. As a key member of our team, you will be responsible for developing and executing digital marketing campaigns that drive business results.The successful candidate will have experience in digital marketing, social...
-
Digital Marketing Specialist
7 days ago
San Fernando, Central Luzon, Philippines Sanderson Global Full timeWe are looking for a highly motivated Digital Marketing Specialist to lead our online marketing efforts. You will be responsible for developing and implementing effective digital marketing strategies, including social media, email marketing, and content creation.To succeed in this role, you will need a deep understanding of digital marketing principles, as...
-
Digital Marketing Expert
8 hours ago
San Fernando, Central Luzon, Philippines TOA Global Full timeAt TOA Global, we are seeking a highly skilled Digital Marketing Expert to join our team. As a key player in our marketing efforts, you will be responsible for leveraging digital tools and platforms to enhance our marketing and sales strategies.This pivotal role demands a data-driven mindset, proficiency in HubSpot (as a super-user), and the ability to...
-
Digital Marketing Strategist
3 days ago
San Fernando, Central Luzon, Philippines Cloudstaff Philippines Inc. Full timeJob DescriptionWe are seeking a highly motivated B2B digital marketer to join our team as a Digital Marketing Strategist. As a key member of our marketing department, you will be responsible for developing and executing digital marketing strategies that drive brand awareness, engagement, and high-quality lead generation.Digital Marketing & Lead...
-
Web Development Specialist
47 minutes ago
San Fernando, Central Luzon, Philippines Mass Markets Full timeAt Mass Markets, we're dedicated to delivering tailored solutions that meet the diverse needs of our clients. With a commitment to excellence and innovation, we've established ourselves as a trusted partner in the industry.We're seeking a skilled Website Developer to join our team. As a Website Developer, you'll be at the forefront of crafting engaging and...
-
Digital Marketing Lead
3 days ago
San Fernando, Central Luzon, Philippines Plaza Premium Lounge CRK, Inc. Full timeThe Plaza Premium Lounge CRK, Inc. is seeking a Digital Marketing Lead to drive its digital marketing efforts and enhance customer engagement.The ideal candidate will have experience in digital marketing, be able to analyse data, and develop successful marketing programmes.Key responsibilities include planning marketing campaigns, managing campaign design...
-
Senior Financial Director
48 minutes ago
San Fernando, Central Luzon, Philippines Hann Resorts Full timeAt Hann Resorts, we are seeking a highly skilled Senior Financial Director to join our team.About the Role:The Senior Financial Director will be responsible for managing all controllership functions in the areas of Casino Cage Operations and Casino Accounting, Audit and Transaction Services. This includes overseeing risk management, statutory compliance, and...
-
Financial Management Director
2 days ago
San Fernando, Central Luzon, Philippines Mass Markets Full timeWe are seeking a skilled Financial Management Director to oversee the financial operations and reporting functions of our organization. The ideal candidate will have a strong background in accounting, finance, and leadership, with experience managing accounting processes, financial analysis, budgeting, forecasting, and internal controls.As a key member of...
-
Senior Digital Marketing Specialist
3 days ago
San Fernando, Central Luzon, Philippines Cloudstaff Philippines Inc. Full timeJob RequirementsWe are seeking a highly experienced senior digital marketer to join our team as a Senior Digital Marketing Specialist. This role involves developing and executing digital marketing strategies that drive business growth, enhance customer experience, and optimize sales performance.Main ResponsibilitiesDigital Marketing Strategy...
-
Digital Content Writer
7 hours ago
San Fernando, Central Luzon, Philippines MCI Full timeKey ResponsibilitiesWrite compelling copy for email blasts, follow-up emails, sales emails, and all steps of our sales funnels.Analyze email and funnel statistics to improve conversion rates at all points in the funnel/email cycle that revolves around copy.Develop and manage marketing campaigns, including targeted direct mail and email campaigns, field...
-
Customer Relationship Specialist
8 hours ago
San Fernando, Central Luzon, Philippines Digital Room (Philippines) , Inc. Full timeJob OverviewWe are seeking a skilled Customer Relationship Specialist to join our team at Digital Room (Philippines), Inc. This role involves connecting with clients to build relationships, provide exceptional customer service, and create loyal customers for the business.The ideal candidate will have at least 6 months of work experience in Chat and be able...
-
Director of People Management
3 days ago
San Fernando, Central Luzon, Philippines Hi-Perf Business Solutions Full timeHi-Perf Business Solutions is seeking a highly skilled and experienced Director of People Management to join our team. The successful candidate will be responsible for overseeing the department's training and development activities.Key Responsibilities:Oversee the department's training and development activities.Prepare and present budgets for seminars,...