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Customer Support Agent

2 weeks ago

Taguig, National Capital Region, Philippines RecruiterPH Full time

At RecruiterPH, we are seeking a highly skilled and knowledgeable Customer Support Agent to join our team. As a Customer Support Agent, you will be responsible for providing exceptional service to our clients by delivering accurate information about our facility's services. You will also process payments for services rendered and assist with the billing procedure.

You will play a key role in ensuring that our clients are well-informed and satisfied with our services. To achieve this, you must have good communication and presentation skills, as well as computer literacy. Additionally, you should be able to work shifts, including evenings, weekends, and public holidays.

We require all applicants to have at least 6 months of BPO experience, or no BPO experience if they are college graduates. Our ideal candidate will be able to calmly handle irate, anxious, or grieving customers, while providing excellent customer service.