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Professional Debt Collection Representative

2 weeks ago

Manila, National Capital Region, Philippines Salmon Group Ltd Full time
About the Role

We are seeking a Professional Debt Collection Representative to join our team at Salmon Group Ltd.

Main Responsibilities
  • The ideal candidate will be responsible for collecting outstanding payments from clients in person, negotiating payment arrangements as needed, and maintaining follow-up to ensure timely payments.
  • Conflict resolution and negotiation skills are essential for successfully collecting outstanding debts and persuading clients to pay.
  • Accurate documentation of interactions and maintenance of up-to-date records are crucial for effective debt recovery.
  • Collaboration with the legal team may be required for pursuing unresolved cases through legal channels.
Requirements
  • A minimum of experience in debt collection or a customer-facing role is necessary.
  • Previous experience in sales, customer service, or field-based roles is beneficial.
  • Familiarity with financial or debt recovery processes is advantageous.
  • Strong interpersonal skills and the ability to engage with clients professionally and empathetically are essential.
  • Luzon, Visayas, and Mindanao field collectors are preferred.