Transformation Business Leader
2 weeks ago
About the Role
We are seeking a skilled professional to join our Retail Innovation team operating with VSSM. The successful candidate will drive a disruptive shift in the Retail buying process, providing world-class Customer and Dealer Experience to our customers.
This role operates in support by GBS transformations in partnership with the VSSM function, working closely with various partners across different business functions to understand business processes.
Key Responsibilities:
- Provide world-class support for the GM Sales Reporting function, including hyper-care activities and user access management for multiple systems, business partner support, daily monitoring, issue management support, and ongoing reporting requirements sustaining multiple regions and functions.
- Develop standardized reporting tools and dashboards to enhance the customer and field initiatives.
- Update and maintain operations process, desk procedures, and other documentation.
Requirements
- A Bachelor's or Master's degree in Business, Finance, Accounting, Marketing, IT or related field.
- 3+ years of relevant work experience in process transformation/developing reports and dashboards/consulting.
- Detail-oriented, with strong business acumen.
- Working level knowledge of Power BI.
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