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Senior Salesforce Implementation Specialist

2 weeks ago

Taguig, National Capital Region, Philippines Gratitude Philippines Full time

As a Senior Salesforce Implementation Specialist, you will play a pivotal role in delivering high-quality implementation, customization, configuration, and training services to our customers using Cloud technology.

About the Job Responsibilities

Your duties and responsibilities will include participating in requirements gathering with clients, analyzing and reviewing business functional and technical requirements, and working with clients to understand their business processes and strategies.

  • Participate in data conversions during the project life cycle
  • Effectively manage customer expectations and communicate status updates of projects to various stakeholders
  • Provide training on new customizations or new implementations to customers
Essential Skills and Qualifications

To succeed in this role, you must possess a strong background in Salesforce Administration, including 5+ years of experience, knowledge of Sales and Experience Cloud, Technical Proficiency, Business support, and Project support and leadership.