Business Intelligence Analyst

3 days ago


Davao City, Davao, Philippines OfficePartners360 Full time

At OfficePartners360, we are seeking a highly skilled Business Intelligence Analyst to join our team. As a key member of our Real-time Team, you will be responsible for monitoring and analyzing real-time data to ensure seamless operations.

About the Role:

  • You will work closely with the Operations team to identify areas of improvement and implement strategies to optimize performance.
  • Your analytical skills will help us make informed decisions and drive business growth.

Responsibilities:

  1. Maintain accurate and up-to-date records of agent performance and attendance.
  2. Analyze daily MIS reports to identify trends and areas for improvement.
  3. Work with the scheduling team to ensure optimal roster adherence and adjust schedules as needed.

Requirements:

  • Excellent analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong communication and collaboration skills.


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