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Customer Service Advocate

3 weeks ago

Taguig, National Capital Region, Philippines We Search @ Searchers & Staffers Corp. Full time
Job Overview
We Search @ Searchers & Staffers Corp. is a dynamic organization seeking a highly skilled Customer Care Representative to join our team.

Key Responsibilities

• Provide prompt and efficient customer support through multiple channels, maintaining a high level of professionalism.

• Address customer issues and complaints, resolving them efficiently while ensuring customer satisfaction.

• Guide customers in account setup, updates, and troubleshooting account-related issues.

• Maintain deep product knowledge to assist customers effectively.

• Keep records of customer interactions, including inquiries, comments, and actions taken, in the client's system.

• Ensure continuous end-to-end support to deliver a seamless and satisfying customer experience.


Requirements
  • Fresh Graduates in any course or SHS Graduate/undergraduate studies for two years.
  • Computer literate and able to work with MS Office (Word, Excel, etc.).
  • Good communication skills (English; written and verbal).
  • Willing to be assigned to shifting schedules (day, mid, and night).
  • Willing to work on-site in BGC, Taguig.

Benefits
This role offers a unique opportunity to develop your customer service skills and work with a dedicated team.