HumanResourcesExpert

At our organization, we deliver cloud innovation to customers worldwide. As a Global Employee Support Specialist, you will play a vital role in supporting our global employee population across the United States, Canada, Colombia, and Australia.

Key Responsibilities:

• Process employee lifecycle transactions, including new hires, job changes, and terminations.
• Provide tier 1 support for employee inquiries related to HR policies, processes, and tools across supported regions.
• Coordinate pre-hire onboarding steps and virtual I-9 processing for US employees.
• Perform regular data audits to ensure accuracy and integrity of employee records.
• Support basic HR reporting needs.
• Contribute to maintaining process documentation and driving consistency across global operations.
• Maintain and audit employment records.
• Support compliance efforts by assisting with employment-related audits and reports.

Requirements:

• Flexibility to work US Pacific Time hours.
• 2–3 years of hands-on experience in People Operations for a global organization.
• Familiarity with employee lifecycle processing and experience with data management in an HRIS.
• Strong computer skills in Microsoft Office Suite (especially Excel and SharePoint).
• Ability to analyze and validate data accurately and thoroughly.
• Strong professional proficiency in written and verbal English, with the ability to communicate effectively in cross-cultural and business environments.
• Ability to manage tasks independently, prioritize effectively, and meet deadlines with a high degree of accuracy.
• Self-motivated and collaborative team player.
• Commitment to continuous learning, particularly in employment laws, HR technology, and employee experience best practices.
• Bachelor's degree in Human Resources or a related field is strongly preferred.