Team Leadership Coordinator
2 weeks ago
We're J-K Network Services, a dynamic IT company founded in 2009. We combine technical and functional competence with extensive cross-vertical and cross-domain knowledge, providing a flexible and scalable global delivery strategy that brings together onshore and offshore delivery capabilities.
Job SummaryWe're seeking a skilled Workforce Manager to lead our team and drive success. The ideal candidate will have a Bachelor's degree, 2 years of experience in workforce management, and the ability to work in a night shift schedule.
Key ResponsibilitiesThe Workforce Manager will be responsible for:
- Providing leadership and guidance to direct reports
- Maintaining communication with clients and team members
- Implementing innovative tools and processes to improve forecasting accuracy and schedule adherence
- Maintaining and improving dashboards that provide actionable insights to the management team
- Collaborating with the finance team
To be successful in this role, you'll need:
- A Bachelor's degree holder
- 2 years of experience as a Workforce Manager
- Willingness to work in a night shift schedule
- Ability to report in the office
The recruitment process will consist of three stages: Initial Interview (Virtual), Second Interview (Face to Face), and Third Interview (Face to Face).
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