Team Leadership Coordinator

2 weeks ago


Antipolo City, Calabarzon, Philippines J-K Network Services Full time

We're J-K Network Services, a dynamic IT company founded in 2009. We combine technical and functional competence with extensive cross-vertical and cross-domain knowledge, providing a flexible and scalable global delivery strategy that brings together onshore and offshore delivery capabilities.

Job Summary

We're seeking a skilled Workforce Manager to lead our team and drive success. The ideal candidate will have a Bachelor's degree, 2 years of experience in workforce management, and the ability to work in a night shift schedule.

Key Responsibilities

The Workforce Manager will be responsible for:

  • Providing leadership and guidance to direct reports
  • Maintaining communication with clients and team members
  • Implementing innovative tools and processes to improve forecasting accuracy and schedule adherence
  • Maintaining and improving dashboards that provide actionable insights to the management team
  • Collaborating with the finance team
Requirements

To be successful in this role, you'll need:

  • A Bachelor's degree holder
  • 2 years of experience as a Workforce Manager
  • Willingness to work in a night shift schedule
  • Ability to report in the office
Recruitment Process

The recruitment process will consist of three stages: Initial Interview (Virtual), Second Interview (Face to Face), and Third Interview (Face to Face).



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