Banking Services Coordinator

This role focuses on delivering exceptional service quality and ensuring seamless execution of service-related initiatives to drive business growth and revenue expansion. The ideal candidate will possess excellent customer service skills, analytical abilities, and a deep understanding of banking operations and regulatory compliance.

• Develop and implement strategic plans to enhance deposit growth, fees, and revenue generation from bank products.
• Oversee branch operations, including vault cash management, ATM maintenance, and teller functions, to ensure efficient service delivery and optimal results.
• Ensure strict adherence to regulatory requirements, internal policies, and industry standards to mitigate risks and maintain the bank's reputation.
• Collaborate with Service Managers to achieve business objectives and promote a culture of excellence in service delivery.
• Monitor and analyze key performance indicators (KPIs) to optimize service productivity and efficiency.

• Hold a 4-year graduate degree in a relevant field, such as business or a service-oriented discipline.
• Possess extensive knowledge of banking policies, procedures, and regulatory frameworks.
• Demonstrate strong leadership skills, with experience in managing teams and driving business growth.
• Stay focused and adaptable in challenging environments, with the ability to tolerate stress and remain highly motivated.

• Full-time employment in a dynamic and fast-paced banking environment.
• Finance and Customer Service job function, with opportunities for career advancement and professional development.