Remote Support Specialist

2 days ago

Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time ₱45,000 - ₱50,000
Senior Client Care Advocate Job Opportunity

As a Senior Client Care Advocate, you will be responsible for delivering exceptional customer service and technical support to our partners and internal users. Your primary focus will be on resolving challenges and maximizing the experience with our proprietary software.

  • Main Responsibilities:
  • Provide timely and effective support across various communication channels, including chat, email, and phone.
  • Act as a Tier 1 support specialist and subject matter expert for our proprietary software.
  • Train and assist internal users when necessary.
  • Troubleshoot, document, and escalate system or process issues.
  • Create and maintain helpful resources, FAQs, and knowledge bases.
  • Collaborate with training teams to reduce support tickets.
  • Handle sensitive information with confidentiality.
  • Contribute to internal and external knowledge bases.
  • Required Skills and Qualifications:
  • A bachelor's degree in Communications, Marketing, or a related field is preferred.
  • At least 5+ years of relevant support experience, preferably in a SaaS company.
  • Strong verbal, written, and English communication skills.
  • The ability to work overnight or within US operating hours.
  • Proficiency in both Microsoft and Google applications, as well as basic exposure to Adobe Creative Suite.

We are seeking an experienced and skilled individual who can provide top-notch support to our clients. If you have a passion for delivering exceptional customer service and are proficient in software support, we encourage you to apply.

  • Remote Support Specialist

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeSupport Full time $40,000 - $60,000

    Remote Support SpecialistJob Summary:We are seeking a highly organized and skilled Remote Support Specialist to join our team. This role involves providing exceptional support to entrepreneurs by managing various aspects of their professional and personal lives.Key Responsibilities:Implement an efficient inbox management systemProtect the entrepreneur's time...

  • Remote Admin Support Specialist

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeAdministrative Full time $80,000 - $164,200

    Job Opportunity:We are seeking a highly organized and detail-oriented remote Administrative Support Specialist to provide seamless administrative services to our team.Key Responsibilities:Provide administrative support to team members ensuring efficient task executionEnsure seamless communication among team membersRequirements:High school diploma or...

  • Remote Customer Support Agent

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time ₱360,000 - ₱420,000

    Customer Support SpecialistWe're seeking a dedicated and detail-oriented Customer Support Specialist to join our fully remote team.As a key member of our support team, you'll be responsible for providing prompt and accurate support to customers via chat, email, or phone.Main ResponsibilitiesRespond to customer inquiries in a professional and friendly...

  • Remote Technical Support Specialist

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeSupport Full time $55,000 - $75,000

    Role Summary:We are seeking a skilled Technical Support Specialist to provide exceptional service to our clients. This individual will be responsible for delivering timely and effective support via various communication channels, ensuring seamless resolution of technical issues.This role requires strong problem-solving skills, with the ability to analyze...

  • Remote Technical Support Professional

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeSupport Full time ₱400,000 - ₱800,000

    We are seeking a seasoned Technical Support Specialist with expertise in Xerox multifunction printers and copiers. You will serve as the primary point of contact for clients, providing top-notch remote troubleshooting and customer support. If you possess strong technical knowledge and excellent communication skills, this opportunity is ideal for showcasing...

  • Remote Disaster Relief Support Specialist

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Disaster Relief Support SpecialistThis role is ideal for individuals who are passionate about customer service and want to make a difference in the lives of those affected by disaster.We are seeking experienced customer support agents to work remotely on a part-time basis, providing critical support to clients in need during disaster relief efforts.Provide...

  • Remote Customer Support Representative

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱350,000 - ₱550,000

    Job Title: Customer Service Specialist    At TalentPop, we value our customers and strive to provide exceptional support. As a Customer Service Specialist, you will be responsible for handling customer inquiries via chat, email, or phone in a professional and friendly manner.    Responsibilities:Respond to customer inquiries related to product...

  • Desktop Support Specialist

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeDesktop Full time ₱5,000,000 - ₱8,000,000

    Job Title: Desktop Support SpecialistThe role of the Desktop Support Specialist is to provide high-quality technical assistance and support to end-users who experience issues with their desktop systems, software, and related technologies. The specialist will work independently to troubleshoot, diagnose, and resolve technical problems remotely, ensuring...

  • Remote Customer Support Specialist

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time ₱40,000

    Customer Service RepresentativeWe are seeking a highly skilled and service-oriented individual to join our customer support team as a representative.This is an excellent opportunity for those who enjoy helping others and providing top-notch support through live chat.The ideal candidate will have 2 years of experience in live chat customer support,...

  • Remote Administrative Support Specialist

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeVirtual Part time ₱40,000 - ₱80,000

    Job DetailsWe are seeking a highly organized and detail-focused Virtual Assistant to support our team with administrative tasks in a flexible remote setup.