Senior Systems Developer

We are seeking a skilled and experienced DevOps Engineer 2 to join our team. In this role, you will be responsible for implementing and optimizing our subscription management platform for our business.

• Support day-to-day coordination of operational activities.
• Collaborate with our business partners to gather requirements and understand their business processes related to subscription management, billing, and revenue recognition.
• Design and configure our applications to meet business requirements, including product catalog setup, pricing, subscription creation, billing rules and workflows.
• Heavy involvement in implementation projects, ensuring timely and successful delivery of our solutions.
• Conduct system testing, troubleshoot issues, and provide resolution or workarounds.
• Develop and train users/ other support teams on our functionality and best practices.
• Assist with data migration and integration efforts, including defining data mapping and validation rules.
• Provide ongoing support and maintenance of our applications, including addressing user inquiries and resolving system-related issues.
• Stay up to date with the latest releases, features, and enhancements and evaluate their applicability to client environments.
• Identify opportunities for process improvement and recommend solutions to optimize clients' subscription management processes.
• Collaborate with cross-functional teams, including sales, finance, and IT, to ensure alignment and successful implementation of our solutions.
• Building and maintaining relevant documentation.

Essentials:

• 4+ years of development experience or a similar role using C#.net/Java and willing to cross train into our suite of applications.
• Experience in developing features for enterprise level applications.
• Experience in working under a structured project management framework.
• Very fast learner – able to assimilate new technical skills/systems in a very short time.
• Ability to deliver work to schedule (capable to self-manage workload and priority effectively).
• Ability to work in a cross-functional team environment.
• Excellent problem-solving skills.
• Effective communication with different types of audience.
• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and internal teams.

Desirable:

• Strong understanding of our suite of applications.
• In-depth knowledge of subscription billing, revenue recognition, and financial processes.
• Proficiency in configuring and customizing our applications, including product catalog setup, pricing, billing rules, and workflows.
• Familiarity with subscription business models and related metrics (MRR, ARR, churn, etc.).
• Experience with data migration and integration using APIs and third-party tools.
• Our certifications (e.g., Certified Administrator, Revenue Professional) are a plus.

At our company, we believe in the power of diverse perspectives to fuel innovation. We encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.

· Remote-first working model, making remote work the primary option for most employees.

· Employee-led diversity and inclusion networks that build community and provide education and advocacy.

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities.

· Global employee sustainability initiatives to reduce our environmental footprint.

· Global wellbeing days for employees to relax and recharge.

· Monthly wellbeing webinars and training to support employee health and wellbeing.