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Data Insights Specialist

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Metacom Careers Full time

Job Description:

Metacom Careers is seeking a talented Reporting and Analytics Professional to join our team. As a key member of our operations team, you will be responsible for creating, analyzing, and maintaining reports to provide insights into service performance and support decision-making.

Responsibilities:
  • Develop and maintain service performance reports and dashboards using Power BI, Tableau, and Excel.
  • Ensure accuracy and consistency in reporting.
Requirements:
  • Bachelor's degree in IT, Data Analytics, Business Administration, or related field.
  • 2-4 years of experience in data analysis, service reporting, or IT service management.
  • Proficiency in reporting and visualization tools (Power BI, Tableau, Excel).
  • Experience with ITSM tools (ServiceNow, Jira) is highly desirable.

Working Conditions:

This role involves working in a hybrid environment with regular onsite requirements.