Quality Assurance Professional
4 days ago
We are seeking a skilled Quality Assurance Professional to join our team at Creathink Solutions. The ideal candidate will have a passion for traveling, strong attention to detail, and the ability to maintain high standards of accuracy.
The successful candidate will be responsible for ensuring that all customer transactions are accurately recorded, inputted, and processed in a timely manner. This includes monitoring data entry processes to identify and address errors, inconsistencies, and other issues.
Key Responsibilities:
- Verify the accuracy of customer transactions and data entry processes.
- Conduct regular audits and reviews to identify areas for improvement.
- Develop and maintain quality assurance procedures to ensure compliance with company standards and policies.
- Collaborate with team members to provide feedback and coaching on best practices for data entry and ticket purchasing processes.
Requirements:
- Bachelor's degree in a related field or equivalent work experience.
- 2+ years of experience in quality assurance or a related field.
- Strong knowledge of the tourism/tour operator industry and ticket purchasing/data entry processes.
- Excellent analytical and problem-solving skills.
- Ability to work independently and collaboratively with a team.
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