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Healthcare Support Liaison

3 weeks ago

Quezon City, National Capital Region, Philippines MetHealth Full time
About the Role:

We are looking for a highly motivated Healthcare Support Liaison to join our team at MetHealth. In this critical position, you will serve as a primary point of contact for patients, providing support and guidance through various communication channels.

Key Accountabilities:
- Provide exceptional customer service by responding promptly to patient inquiries via email and chat.
- Adhere to established call scripts to maintain consistency and quality in interactions with patients.
- Collaborate with other departments to ensure seamless communication and effective issue resolution.

Why Join Us?
- Work with a reputable healthcare organization dedicated to delivering high-quality patient care.
- Enjoy a collaborative and inclusive work environment that values diversity and teamwork.
- Participate in ongoing training and professional development opportunities to enhance your skills and expertise.