Service Delivery Specialist

Role Overview:About BENCHMARK365 INC.: Our company prides itself on delivering top-notch helpdesk and professional services to Managed Service Providers (MSPs) worldwide. With a strong presence in key markets, we empower MSPs to succeed in an ever-evolving industry.Job Description:We are seeking a skilled Service Delivery Team Lead to oversee our service...

Job Title: Service Delivery DirectorWe are seeking an experienced Service Delivery Director to lead our operations team in the Philippines. As a Service Delivery Director, you will be responsible for delivering exceptional service to our clients, driving business growth, and improving operational efficiency.Responsibilities:To develop and implement strategic...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DELIVERY LEADRole Purpose:The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DELIVERY LEADRole Purpose:The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance...

Role OverviewThe role of the Service Delivery Lead is to oversee and manage service delivery by meeting all contractual/SLA commitments.This includes ensuring all SLA parameters are met in the account, reviewing and driving appropriate actions/systemic changes on internal and external audit findings, monitoring and reviewing all projects in the account on...

We are seeking an experienced Service Delivery Specialist to join our team at BC HOLDINGS, L.L.C.About UsBC HOLDINGS, L.L.C. is a company based out of Overland Park, Kansas, United States. We value customer satisfaction and strive to deliver excellent service to our clients.Job DescriptionThe Service Delivery Specialist will be responsible for managing...

About the RoleThe Jebsen & Jessen Group is looking for a seasoned Sales and Service Manager to join our team. As a key member of our sales and service operations, you will be responsible for driving revenue growth, building strong customer relationships, and leading the Service Team to deliver exceptional results.Key Accountabilities:Develop and implement...

Job OverviewDatamatics is seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for overseeing the administration of performance appraisals and meeting with direct reports on a monthly basis to discuss performance and provide coaching and development opportunities.Key...

Operations Manager Job Description @ WiproThis role involves leading and managing the operations of client accounts with the aim of delivering exceptional service levels.Responsibilities:Oversee the operations of multiple client accounts to ensure seamless delivery of services.Develop and implement process improvements to increase efficiency and reduce...

Job DescriptionWe are seeking a Senior Client Services Manager to join our team at Ikon Solutions Asia. As a key member of our client services team, you will be responsible for leading and managing a team of client services representatives to deliver exceptional customer experiences.Key Responsibilities:Develop and implement strategies to improve client...

We are seeking a seasoned Service Delivery Head to lead our call center operations and drive business outcomes through effective project planning and execution.ResponsibilitiesDevelop and Implement Service Strategies: Create and implement comprehensive service strategies to drive business outcomes and enhance call center efficiency.Lead Cross-Functional...

We are seeking a highly experienced professional to join our Customer Care Team as a Global Service Delivery Manager.About the RoleYou will be responsible for leading, directing, and optimizing your local customer care team to deliver exceptional customer experiences.Key ResponsibilitiesTo focus on customer engagement, satisfaction, retention, and...

About the JobThe successful candidate will be responsible for leading our delivery center in Cebu, overseeing day-to-day operations, and ensuring smooth execution of projects.Key Responsibilities:Manage resources efficiently to maximize productivity while maintaining cost-effectiveness.Relay critical information between senior leadership and the delivery...

Are you looking for a challenging and rewarding career? Look no further than Smartsourcing! As a Client Support Manager, you'll be responsible for providing exceptional service and experiences to our clients.About the RoleYou'll work closely with our Client Experience Managers to manage calendars, handle administrative tasks, and troubleshoot issues to...

About UsAt Netrix Global, we are committed to providing innovative solutions to help our clients achieve their goals. Our team of experts works together to deliver exceptional service and support to our clients. As a Technical Support Specialist, you will play a critical role in providing timely and accurate tier one technical support to all clients...

Drive Customer SatisfactionWe are seeking an experienced and highly organized leader to join our team as Call Center Manager. In this critical role, you will be responsible for overseeing the day-to-day operations of our call center, ensuring high-quality service delivery, and driving performance excellence.Key AccountabilitiesManage a team of call center...

RequirementsA college graduate, preferably with a background in the Customer Experience Solutions industry.At least twelve (12) months of experience in the Customer Experience Solutions industry.Good English communication skills, both written and verbal.Excellent customer service, problem-solving, and multitasking skills.

Metacom CareersWe are seeking a highly skilled Jr. Application Support Specialist to join our team.About the Role:The ideal candidate will have experience in providing technical support for customer-facing applications, with a strong focus on troubleshooting and root cause analysis.Key Responsibilities:Technical Support & Troubleshooting:Provide 1st level...

Director of IT DeliveryWe are seeking an experienced Director of IT Delivery to lead our delivery team in Cebu, driving business growth and delivering exceptional customer experiences.Main Responsibilities:Develop and implement IT delivery strategies that align with company objectives.Cultivate and maintain strong relationships with key stakeholders.Foster...

**Job Title:** Logistics Coordinator**Location:** Virginia Food, Inc. (VFI)**Job Type:** Full-time**About Us:Virginia Food, Inc. (VFI) is a leading food distributor that requires a skilled Logistics Coordinator to manage its transportation operations. The ideal candidate will have experience in logistics and supply chain...