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Cloud Operations Professional

2 weeks ago

Manila, National Capital Region, Philippines Insight Full time
About the Role

As a Client Operations Specialist with Insight, you will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

This position involves providing customer service and managing sales processes for assigned Account Executives or teams. Key responsibilities include quoting, ordering, account management, mailbox and call management, part requests, report generation, order fulfillment, reporting, and collections. Additionally, you will pre-qualify accounts, provide product pricing information, research, configuration, and product details. Along the way, you will identify and drive continuous process improvement efforts.

We're looking for a detail-oriented individual who can accurately process orders, prepare quotes, and communicate effectively with internal stakeholders. If you have a passion for delivering exceptional customer experiences and a keen eye for detail, we encourage you to apply.

About Us

We're a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge. We guide organizations through complex digital decisions, unlocking the power of people and technology to achieve extraordinary results.

Our core values of Hunger, Heart, and Harmony guide everything we do – from building relationships with teammates, partners, and clients to making a positive impact in our communities. We believe that by working together, we can accelerate transformation and achieve remarkable outcomes.

  • Award-Winning Organization: Recognized as a Great Place to Work in 2022 and 2023, and recipient of over 35 industry and partner awards.
  • Global Reach: $9.2 billion in revenue, 14,000+ engaged teammates, and operations in multiple regions.
  • Commitment to Community: Over $1.4 million in total charitable contributions in 2023 globally.