Automation Process Transformation Expert

3 days ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeProcess Full time ₱600,000 - ₱800,000
Job Summary

We are seeking a highly skilled Automation Specialist to join our team. The ideal candidate will have a proven track record of driving process redesign and automation initiatives.

About the Role

This is an excellent opportunity for a results-driven professional to make a significant impact on our service experience transformation.

Main Responsibilities
  • Lead cross-functional teams to identify opportunities for process improvement and drive the implementation of AI-enabled automation solutions.
  • Collaborate with stakeholders to design future-state workflows that enhance operational efficiency and effectiveness.
  • Analyze performance metrics to evaluate the success of new initiatives and identify areas for further innovation.
Key Requirements
  • Minimum 3-5 years of experience in service operations, continuous improvement, or CX strategy.
  • Strong analytical and problem-solving skills with ability to simplify complex systems.
  • Familiarity with AI-enhanced service environments and a vision for their transformative potential.
Benefits

We offer a dynamic work environment, competitive compensation package, and opportunities for professional growth and development.

What We're Looking For

Candidates should possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and demonstrate a passion for process improvement and innovation.

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