Data Management Specialist
16 hours ago
At Travel + Leisure Global Support Services (Philippines), Inc., we are seeking a highly skilled Data Management Specialist to join our team. The successful candidate will be responsible for managing and analyzing data to support reporting, campaign execution, and operational decision-making.
Key Responsibilities:
- Data preparation and management: Extract, manipulate, and analyze data to support reporting, campaigns, and operational decision-making.
- Campaign execution: Manage multi-channel campaigns, including dialer, SMS, email, and post.
- Reporting excellence: Develop and maintain reports and dashboards to track KPIs, operational performance, campaign effectiveness, and quality metrics.
- Process improvement: Identify and address data and process issues, recommending solutions to enhance efficiency.
- Support and collaboration: Assist the department with ad-hoc tasks, assignments, and monthly reporting deadlines.
Requirements:
- Attention to detail with a commitment to accuracy.
- Strong analytical reasoning and problem-solving skills.
- Self-motivation and a proactive approach to challenges.
- Advanced proficiency in Excel and Word.
- Experience with Power BI, MS Fabric, Power Query is valued but not necessary.
- Knowledge of regulatory frameworks (e.g., NCCP, AML, Privacy Act) is preferred, but training will be provided.
- Exceptional time management and organizational skills.
About Us:
- Career advancement and training opportunities that will enhance the quality of your professional life.
- Rewards & Recognition.
- Competitive health insurance with dental coverage.
- Discounted hotel and resort stay at Wyndham properties.
- E-learning courses.
- A fun and fantastic work environment that includes exciting activities and events.
- Occupational health and safety compliant workplace.
- Shuttle services.
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