Billing Process Coordinator

2 weeks ago


Manila, National Capital Region, Philippines Aleph Group Full time
Responsibilities
  • Issue and distribute accurate invoices to clients.
  • Resolve customer complaints and billing issues in a timely manner.
  • Ensure accurate records of account statements are maintained.
  • Report accrued and deferred revenue for accounting purposes on a monthly/weekly basis.
  • Collaborate with other departments to ensure billing accuracy and compliance.
  • Address customer inquiries and provide support as needed.
  • Assist the Collections Team in tracking accounts receivable and transactions.
  • Conduct customer account reconciliations and resolve any discrepancies.
  • Prepare and present analytical reports to management.
  • Identify and resolve any errors or inconsistencies in the billing process.


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