Chinese Customer Support Expert

2 weeks ago


Manila, National Capital Region, Philippines Shopee Full time
About the Role:

We are looking for an experienced Chinese Customer Support Expert to join our team at Shopee Philippines. As a key member of our customer support team, you will be responsible for providing exceptional customer service to Chinese sellers.

You will work closely with internal stakeholders to identify customer needs and develop strategies to address concerns. Collaborate with internal teams to prioritize and translate business information needs.

Key Responsibilities:
  • Provide exceptional customer service to Chinese sellers
  • Collaborate with internal teams to prioritize and translate business information needs
  • Develop and implement strategies to address customer concerns


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