Retail Customer Advocate
1 day ago
We redefine customer connection for e-commerce brands.
Key Responsibilities- Answer customer inquiries with clarity and professionalism.
- Recommend products, identify opportunities to upsell or cross-sell, and assist with purchase decisions.
- Handle order, shipping, tracking, return, and refund questions efficiently and accurately.
- Deliver personalized experiences that reflect each brand's voice and values.
- Record and share feedback to improve the customer experience and internal processes.
- At least one year of experience in e-commerce, customer service, or sales support is required.
- Excellent written and verbal communication skills are essential.
- Experience with tools like Shopify, Zendesk, Gorgias, or other CRM platforms is beneficial.
- Calmness under pressure and comfort with multitasking in a fast-paced environment are necessary.
- Detail-oriented, self-motivated, and solution-focused individuals thrive in this role.
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Customer Service Excellence Professional
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retail lead
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Sales Driven Customer Advocate
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retail officer
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E-commerce and Retail Operations Specialist
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Retail Sales Associate
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Retail Specialist
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San Juan, National Capital Region, Philippines Tablet city Full time ₱200,000 - ₱250,000 per yearResponsible forSALES:Driving sales growth and revenue and analyzing sales data to inform strategiesManaging sales teams and setting sales targets, building customer relationshopsMARKETING:Creating and implementing marketing campaigns to attract customers, managing social media advertising and promotions,Analyzing market trends and customers behavior....
