Support Operations Specialist

2 days ago


Cebu City, Central Visayas, Philippines NeksJob Full time
Job Overview

Neksjob Corporation is committed to delivering exceptional customer experiences. We are seeking a skilled Support Operations Specialist to join our team and help us achieve this goal. In this role, you will be responsible for managing queues, mailboxes, and fulfilling ad-hoc requirements as defined by the business.

Key Responsibilities:
  1. Manage queues, mailboxes, and fulfill ad-hoc requirements efficiently.
  2. Work effectively in a fast-paced environment, prioritizing tasks and meeting deadlines.
  3. Develop and maintain a thorough understanding of our Standard Operating Procedures, products, and services.
  4. Communicate effectively with customers, responding to inquiries and resolving issues promptly.

Requirements:
  • Minimum 6 months experience in CCE.
  • HS graduate or equivalent required.
  • Ability to work in a dynamic team environment.


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