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Data Privacy Compliance Specialist

2 weeks ago

Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full time

At LexisNexis Risk Solutions, we are seeking a highly skilled Data Privacy Compliance Specialist to join our team. In this role, you will act as the central liaison point for the business to provide all necessary information to ensure completeness and consistency of approach globally.

This includes assisting areas of the business who are new to the process. You will work closely with the RX Global Privacy Office to support the business in its efforts to integrate Compliance-by-Design into our business-as-usual practices.

The Compliance Shared Service Centre has been developed by the RX Global Privacy Office to support the business in the completion of various compliance, procurement and legal processes linked to the procurement of a new vendor or the development of internal tools / services.

Key Responsibilities:

  • Manage the global inbox of external privacy enquiries, ensuring that enquiries are quickly and accurately categorised by jurisdictional requirement and right exercised (assisted by the online form process and ServiceNow configuration);
  • Liaise with the appropriate BU SPOC to collate the relevant information in line with the request, as well as the policies, toolkits and templates provided by the Privacy Office;
  • Pull together a draft response / disclosure bundle, including any recommendations for exemptions in line with the relevant legislation, for approval by the relevant BU SPOC and the Privacy Office;
  • Keep accurate, comprehensive and timely case notes on actions taken, personnel contacted and exemptions applied (including justifications);
  • Respond to requests on behalf of each BU within the set timescales (28 calendar days for most jurisdictions);
  • Follow the escalation process set by the Privacy Office where SLAs are not met by BUs;
  • Provide the Privacy Office monthly MI measuring compliance with the various global requirements, broken down by BU (templates provided);
  • Raise any concerns, queries or issues for immediate attention of the Privacy Office; and
  • Assist in audit reporting processes that are relevant to the above activities;
  • General updates, design flow, enhancements (as necessary) in the systems used.