Customer Service Manager
4 weeks ago
About the Role:
We are seeking a highly skilled Inbound Supervisor to join our team at J-K Network Services. As a key member of our sales team, you will be responsible for negotiating with suppliers to secure the best rates, creating and marketing products, and planning advertisements.
Key Responsibilities:
- Effectively negotiate with suppliers to ensure the best rates
- Create product offerings, marketing strategies, and advertisements
- Negotiate special offers and exclusive deals with hotels
- Monitor and ensure all hotels are re-contracted within specific deadlines
- Resolve and address any standard or service level issues with suppliers
Requirements:
To be successful in this role, you will need to have a Bachelor's degree and at least 2 years of experience in travel-related inbound sales. Experience in the BPO industry is an advantage. You must be amendable to working on-site and attending face-to-face interviews when requested.
Benefits:
As an employee of J-K Network Services, you will be entitled to government-mandated benefits, HMO, life insurance, communication allowance, and performance evaluation incentives.
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