Financial Account Associate

3 weeks ago


Quezon City, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our financial services team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Provide excellent customer service to clients via phone, email, and in-person
  • Resolve customer inquiries and issues in a timely and professional manner
  • Assist with account management and provide support to our sales and operations teams
  • Meet or exceed customer satisfaction targets
Requirements:
  • At least SHS Grad (if New Curriculum) or 2nd Year CUG (Completed 2nd Sem of 2nd Yr) or equivalent (if Old Curriculum)
  • Excellent English communications skills
  • No call center experience required
  • Amenable to work onsite

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.


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